Security Advice

Here are some simple rules you should carefully follow when using your credentials:

  • Safeguard your access credentials carefully, as they are strictly personal, and prevent third parties from gaining access to them.
  • Do not write your access credentials visibly on documents that could be lost or stolen.
  • Do not store your username and password in any browser you use on any of your access devices.
  • Change your passwords periodically using a combination of numbers, letters, symbols, uppercase and lowercase characters, avoiding similarities with your username. In Administration > Users/Doctors, you can configure the security level of your credentials.
  • Do not save your access credentials on your personal computer, smartphone, or tablet in unencrypted files.
  • Never share your access credentials, not even in case of phone requests from third parties. No employee or collaborator of Ofimedic will ever ask you for your credentials.
  • You will only need to enter your access credentials when you want to log into your environment via our website http://www.ofimedic.uk.

On your part, you can strengthen security by taking some simple precautions:

  • We recommend that you always use a secure computer, tablet, or smartphone to connect to the Ofimedic website.
  • When accessing Ofimedic over the Internet, make sure the address is http://www.ofimedic.uk.
  • Avoid working from computers, tablets, or smartphones that you are not familiar with, such as those in Internet cafes or public access points.
  • It is important that the computers used to connect to the Internet are adequately protected: we recommend periodically updating your computer, tablet, or smartphone by following these simple measures:
    • Update the operating system
    • Update the browser
    • Update the antivirus software
    • Use a personal firewall, if possible

Your session

When you finish using the Ofimedic internet services, it is advisable to log out of your session by clicking the Logout link.

If you have connected to Ofimedic via the mobile app, remember to always close it once you have finished your activities, so that if someone accesses your smartphone, they cannot enter without your credentials. Do not store your Ofimedic access credentials in any text file on your smartphone.

You can confidentially change your access credentials whenever you wish. We recommend changing your credentials at least every 3 months and whenever you have even the slightest doubt that someone may have gained unauthorized knowledge of them.

Most attacks occur during nighttime and on weekends, so we recommend configuring your team members' access by granting data export permissions only to users who have antivirus or anti-malware systems installed. Additionally, you can configure which users can access the system outside or within working hours. Both configurations would prevent an attacker, in case of password theft, from accessing and exporting data at unusual times.